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Remote service Chinese EVs · worldwide

Your Chinese EV,
fixed from China.
Without leaving your driveway.

Remote diagnosis and programming for Chinese-version EVs imported from China. OEM engineers connect to your BYD, NIO, XPeng, Zeekr, Li Auto or other China-spec car over an ENET cable and your Windows PC, then run the same factory tools the dealer uses: OTA updates, fault-code clearing, ECU coding, key programming and crash-lock recovery across 22 brands.

New to this? What makes a Chinese-version EV different from the export version

01 · you
Vehicle
Parked, charging, ignition on.
02 · you
ENET cable
OBD-II to Ethernet. Any DoIP lead for most brands.
03 · you
Windows PC
Runs EV Fix Connector. No install skills needed.
04 · us
Encrypted link
A private tunnel over the internet. Diagnostic traffic only.
05 · us
OEM engineer's laptop
Factory diagnostic software, the same tool the dealer uses.
06 · us
OEM cloud
Security login, VIN-matched software, coding data.
Brands
22 Chinese EV makers
You need
ENET cable + Windows PC
Session
30 to 90 min
Price
Fixed quote on inquiry
01 Brands we cover

Which Chinese EV brands can be fixed remotely?

The brands the dealer network abroad cannot touch.

All 22 brands below, on Chinese-market, export and parallel-import cars. Imported Chinese EVs often land in countries with no authorised service, or with a dealer who has no access to the OEM software. Our engineers do. If your brand is not below, ask anyway.

Every logo opens the brand page: models, prices, cable and common jobs.

All 22 brands
02 Service menu

What can I book?

Four things you can book.

Four service categories. One booking form. We confirm the session fee before you pay, and you can decline at no cost.

03 Example cases

What does a remote session actually fix?

8 jobs we run every week, written up the way we log them.

Each one ends with the car back to normal and a written record of what was done. Every case links to a full answer page with prices, requirements and the questions owners ask us most.

  1. 01
    Software

    OTA update that never arrives outside China

    60 to 90 min
    How do I OTA update a Chinese-version EV imported from China?
    Symptom
    Chinese-version car imported from China stays on year-old firmware. The OEM cloud refuses to push OTA packages to a VIN registered abroad, so the bugs the update fixed are still there.
    Fix
    Engineer pulls the correct package for the VIN from the OEM backend and flashes it over the ENET link, module by module, with the factory tool.
    Result
    Latest firmware, new features enabled, release notes shared with the owner.
  2. 02
    Fault codes

    Permanent warning lamp from a China-only module

    U0198U010030 to 45 min
    How do I clear a permanent warning lamp on an imported Chinese EV?
    Symptom
    Telematics box or 4G module in a China-spec car cannot reach its home network abroad. It throws a lost-communication fault on every drive and the dash shows a warning that will not clear.
    Fix
    Engineer codes the module out of the gateway configuration or disables the check in the affected controllers, exactly as a dealer would for a spec change.
    Result
    Warning lamp gone. Other diagnostics remain intact, nothing is masked.
  3. 03
    ECU coding

    Replacement module needs VIN write and coding

    45 to 60 min
    How do I code a replacement ECU or module on a Chinese EV outside China?
    Symptom
    Workshop fitted a new BCM, radar or camera but the car rejects it: wrong VIN, wrong variant coding, functions greyed out.
    Fix
    Engineer writes the VIN, applies the variant coding for the exact trim and runs the post-replacement routines from the OEM tool.
    Result
    Module accepted, functions restored, no trip to a dealer that does not exist in your country.
  4. 04
    Keys

    Lost or extra smart key, NFC card pairing

    30 to 45 min
    How can I program a new key for a Chinese EV when there is no dealer in my country?
    Symptom
    Only one working key left, or a parallel-import car came with none. Local locksmiths have no OEM security access for the brand.
    Fix
    Engineer authenticates against the OEM security server, adds the new key or card and revokes the lost ones.
    Result
    Keys paired, old ones dead. Works with keys ordered from us or sourced locally.
  5. 05
    Accident recovery

    Car locked out after a collision

    B1901P0A0D45 to 60 min
    How do I get a Chinese EV driving again after a collision locked the high-voltage system?
    Symptom
    After an airbag event the high-voltage contactors stay open and the car refuses to drive, even though the body repair is finished.
    Fix
    Engineer clears the crash record in the airbag controller and the battery management system, then re-enables high voltage after checks.
    Result
    Car drives again. Insurance repair completed locally instead of being written off.
  6. 06
    Calibration

    ADAS camera calibration after a windscreen change

    45 to 60 min
    How do I calibrate the ADAS camera on a Chinese EV after a windscreen replacement?
    Symptom
    New windscreen fitted, lane keeping and adaptive cruise disabled with a calibration fault.
    Fix
    Engineer runs the OEM static or dynamic calibration routine while your workshop positions the target board.
    Result
    Driver assistance back online, calibration report saved for your records.
  7. 07
    Infotainment

    ADB enabled so you can install your own apps

    30 to 45 min
    How do I enable ADB and install my own apps on a Chinese-version EV?
    Symptom
    The head unit of a Chinese-version car runs Android but only offers a China-only app store: no Google Maps, Waze, Spotify or YouTube, and no local navigation. Developer options and ADB are locked behind an engineering menu the dealer will not open.
    Fix
    Engineer opens the engineering menu with the OEM tool and enables ADB over USB or Wi-Fi, then walks you through the first install of an APK from your laptop.
    Result
    Sideload any APK you like. OEM functions, updates and warranty-relevant settings stay untouched.
  8. 08
    New-car acceptance

    “New” car delivered with a replaced BMS and rear drive unit

    45 to 60 min
    How do I check that a new Chinese EV shipped from China is really new, not a repaired accident car?
    Symptom
    Customer took delivery of a car shipped from China and sold as new. Paint, panels and interior were perfect. Before signing the acceptance they asked us to check it.
    Fix
    Engineer checked the security key provisioning of every controller in the OEM system. The battery management system (BMS) and the rear electric drive system (REDS) had never been key-provisioned for this vehicle: neither was the factory unit. Both had been replaced after a rear collision.
    Result
    Written acceptance report in hand, the customer rejected the car and negotiated a genuine new one.
04 How a session works

How does a remote session reach my car?

Six links between your car and the OEM cloud.

You provide the first three. We provide the rest. The engineer's software sees your car as if it were parked in a dealership in Shenzhen.

01 · you
Vehicle
Parked, charging, ignition on.
02 · you
ENET cable
OBD-II to Ethernet. Any DoIP lead for most brands.
03 · you
Windows PC
Runs EV Fix Connector. No install skills needed.
04 · us
Encrypted link
A private tunnel over the internet. Diagnostic traffic only.
05 · us
OEM engineer's laptop
Factory diagnostic software, the same tool the dealer uses.
06 · us
OEM cloud
Security login, VIN-matched software, coding data.
What you provide
What we provide

Four steps from plugging in to a working repair plan.

  1. Connect

    Plug the car into your Windows PC with an ENET cable and open EV Fix Connector.

  2. Bridge

    A secure gateway connects you to the OEM diagnostic systems the engineer signs into at work.

  3. Diagnose

    An OEM engineer reads codes, runs live tests, and codes ECUs with the factory tools they use day-to-day.

  4. Repair

    The engineer pinpoints the fault and walks you through parts and procedure live during the session.

What do I need to have?

An ENET cable

OBD-II on one end, RJ45 Ethernet on the other. Plugs in under the dashboard. Generic DoIP cables cost about $20 online and cover most brands. Don't have one? We can ship it with the booking.

A Windows PC

Windows 10 or 11 with an Ethernet port and ordinary home internet. You install EV Fix Connector, click connect, and the engineer takes it from there while you watch.

05 Pricing

How much does a remote session cost?

What a session typically costs

Three services have a starting price. The exact fee depends on the brand, model and software version, and is confirmed in a fixed quote before you pay. Everything else is quoted on inquiry.

Starting prices in US dollars
ServiceWhat it coversStarting price
Remote diagnosticsFault reading and root-cause diagnosis by an OEM engineerfrom $100
Key programmingAdding or replacing smart keysfrom $100
Accident unlockCrash-lock reset after a collision, after safety checksfrom $355
Everything elseOTA updates, coding, calibration, apps, acceptance checks and any other jobon inquiry

USD. All other services, and the exact price for your car, are quoted on inquiry. Send the VIN and a description; we confirm what is possible on your model before you pay anything. No charge if the engineer cannot do the job.

Prices checked 5 September 2026.

06 Book

Tell us what the car is doing. We quote before you pay.

Bookings are reviewed by a person, not a bot. Expect a reply within one working day with a fixed price and the engineer's availability.

Book a diagnostic session

Fixed quote before you pay